Terms of service

Welcome to Max Medical Equipment GTA. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully.

1. General conditions

  • By using our website, you confirm that you are at least the age of majority in your province or territory.
  • You agree not to use our products for any illegal or unauthorized purpose.
  • We reserve the right to refuse service to anyone at any time for any reason.

2. Products & services

  • We specialize in medical equipment such as hospital beds, lift chairs, and related products, available for purchase and, where indicated, for rental.
  • All product descriptions and prices are subject to change without notice.
  • We make every effort to display accurate information but do not guarantee that all details are error-free.

3. Medical disclaimer

  • Our products are intended to support health and mobility but are not a substitute for professional medical advice.
  • Always consult a qualified healthcare provider before using medical equipment.

4. Orders & payments

  • All orders are subject to acceptance and availability.
  • We reserve the right to cancel or refuse any order.
  • All prices are in Canadian Dollars (CAD) and payment is completed at checkout through our approved payment methods. For full details, see our Payment & Billing Policy.
  • In case of pricing errors, we reserve the right to cancel orders and issue a refund.

5. Shipping & delivery

  • Delivery times are estimates and may vary. Please see our Shipping Policy for details.
  • We are not responsible for delays caused by carriers or unforeseen circumstances.
  • Risk of loss transfers to the customer upon delivery.

6. Returns & refunds

  • Returns are governed by our Return & Refund Policy.
  • Certain items (for example hygiene products and used equipment) are non-returnable.

7. Warranty

  • Many products are covered by manufacturer warranties.
  • Warranty claims must be handled according to the manufacturer's terms.
  • We do not provide additional warranties unless explicitly stated.

8. Intellectual property

All content on this website (text, images, logos) is the property of Max Medical Equipment GTA and may not be used without permission.

9. Limitation of liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Our liability is limited to the maximum extent permitted by Canadian law.

10. Indemnification

You agree to indemnify and hold harmless Max Medical Equipment GTA from any claims, damages, or expenses arising from your misuse of our website or products.

11. Privacy

Your submission of personal information is governed by our Privacy Policy.

12. Third-party services

We may use third-party services (for example Shopify and payment gateways). We are not responsible for their policies or actions.

13. Termination

We may terminate or suspend access to our services at any time without notice if you violate these Terms.

14. Governing law

These Terms of Service are governed by the laws of the Province of Ontario and the applicable laws of Canada.

15. Changes to terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date.

Contact us

Max Medical Equipment GTA
40 Westmore Dr #109, Etobicoke, ON M9V 4C2, Canada
Email: support@maxmedicalequipment.ca
Phone: (833) 441-9135
Customer support: Monday–Friday, 9:00 a.m.–5:00 p.m. ET